Question 1

How do I know if my child needs an assessment?

Accepted Answer

If you or your child's teacher have persistent concerns about development, learning, behaviour, or emotions — trust that instinct. Common signs include delays in milestones, struggles at school, social difficulties, or significant changes in mood. An initial consultation can help determine whether a full assessment is needed.

Question 2

What ages do you work with?

Accepted Answer

We work with children and adolescents from birth through 18 years of age. Our early intervention program supports infants from birth — including premature babies at our Apollo Cradle centre — through age 6, while our teen counselling services support adolescents up to 18.

Question 3

Do you offer online consultations?

Accepted Answer

Yes. We offer secure video consultations for initial consultations, parent training, teen counselling, and follow-up sessions. We also offer full remote assessments for NRI families across the US, UK, France, Singapore, Dubai, Qatar, and other English-speaking countries, as well as for families in Nepal, Bhutan, Sri Lanka, and across India. Our assessment reports are internationally standardised and recognised globally. Some assessments may require in-person sessions, which we will discuss with you.

Question 4

What is the assessment process like?

Accepted Answer

It begins with an initial consultation to understand your concerns. We then schedule 2–4 assessment sessions using standardized tools. Within two weeks, you receive a detailed written report with findings and recommendations, followed by a feedback session to discuss next steps.

Question 5

Do you work with schools directly?

Accepted Answer

Absolutely. We offer on-site screenings, teacher training workshops, classroom observations, and case-based consultation for school counsellors. Many of our families ask us to collaborate with their child's school to implement recommendations.

Question 6

How long does therapy typically last?

Accepted Answer

It varies. Some children benefit from a short-term intervention of 3–6 months, while others with ongoing needs may continue for a year or more. We review progress every 8–12 weeks and adjust the plan collaboratively with you.

Question 7

What is the difference between a psychologist and a psychiatrist?

Accepted Answer

A psychologist (like Dr. Gurbani Kohli) focuses on assessment, diagnosis, and therapy — using talk therapy and behavioural interventions. A psychiatrist is a medical doctor who can prescribe medication. We collaborate with psychiatrists and paediatricians when medication is part of the picture.

Question 8

Will my child's information be kept confidential?

Accepted Answer

Yes. All sessions and records are strictly confidential, in line with professional ethics and Indian mental health law. We share information with schools or other professionals only with your written consent.

Question 9

How do I book an appointment?

Accepted Answer

You can book through the Contact page on this website, call us directly, or message us on WhatsApp. We'll schedule an initial consultation at your preferred centre or online.

Question 10

What should I bring to the first session?

Accepted Answer

Any previous reports, school feedback, medical records, and a list of your main concerns. Most importantly, bring your questions — we want to hear what's on your mind.

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